Create A Development Program To Train Your Employees

Posted by Chris Kauza on April 29, 2009 under Management, Service, Training | Be the First to Comment

Every business needs employees who are competent in their fields and can be relied upon to reliably perform their job.  This is even more important if your have outside partners you rely on to deliver your business.

One business owner has a reputation in their community for having the most competent employees in his region.  Why? Because he trains them in their skills and to deliver great service – even if they are already have relevant experience.

They have a planned training program for each of their employees.  They let them go to seminars, and they supplement this with their own in-house video training library.  Learning progress is closely monitored so they only do work they are ready and qualified to perform.  Bottom Line:  his customers only get works whom the customers trusts and is very competent in what they do – which translates to better results for the company’s bottom line.

Action Step:

List three ways you can use this idea in your business?

When will you start implementing it?

What results do you want to get?

Feel free to post your answers below, for some “extra” accountability and leverage on yourself.  Getting stuck or not seeing the results you’d like?  Let us know…